Privacy Policy

1. Information We Collect

Personal Information You Provide

When you contact us for home improvement services, we may collect:

• Name and contact information (email, phone number, mailing address)
• Project details and service requirements
• Property information and location
• Communication preferences
• Payment information (processed securely through third-party providers)

Automatically Collected Information

Our website automatically collects certain technical information:

• IP address and general location
• Browser type and device information
• Pages visited and time spent on site
• Referring website or search terms
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information for legitimate business purposes:

• Providing roofing, siding, and remodeling estimates and services
• Scheduling consultations and project management
• Communicating about your project status and updates
• Processing payments and maintaining records
• Improving our website and customer service
• Sending relevant service updates (with your consent)
• Complying with legal and regulatory requirements

3. Information Sharing

We do not sell your personal information. We may share information only in these limited circumstances:

• Service Providers: Trusted vendors who help us deliver services (payment processors, scheduling software, etc.)
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, and that of our customers
• Business Transfers: In connection with a merger, sale, or transfer of business assets

4. Cookies and Tracking

Our website uses cookies and similar technologies for:

• Essential Functions: Website operation and security
• Analytics: Understanding website usage (Google Analytics, anonymized data)
• Marketing: Delivering relevant advertisements and measuring campaign effectiveness

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Your Privacy Rights

6. Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for data transmission
• Secure servers and database protection
• Regular security audits and updates
• Limited access on a need-to-know basis
• Employee training on privacy and security practices

7. Data Retention

We retain personal information only as long as necessary for:

• Providing contracted services and warranty support
• Meeting legal and regulatory requirements
• Resolving disputes and enforcing agreements
• Business records (typically 7 years for tax and accounting purposes)

8. Third-Party Services

Our website may integrate with third-party services that have their own privacy policies:

• Google Analytics: Website analytics and performance tracking
• Social Media: Facebook, LinkedIn, and other social platforms
• Payment Processors: Secure payment handling services
• Communication Tools: Email and scheduling platforms

9. State-Specific Rights

California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, sold, or disclosed, and the right to delete personal information.

Other State Laws

Residents of other states may have additional privacy rights under applicable state laws. We comply with all applicable privacy regulations.

10. International Data Transfers

As a Wisconsin-based company primarily serving the Midwest, we process data within the United States. Any international data transfers are conducted with appropriate safeguards in compliance with applicable laws.

11. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

12. Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. Material changes will be prominently posted on our website. Continued use of our services after updates constitutes acceptance of the revised policy.